Privacy Policy
Effective Date: April 12, 2025

This Privacy Policy (“Policy”) describes how Minimally Invasive Neurosurgery of Texas (“MINT,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit any of our websites:

  • minimallyinvasiveneurosurgerytexas.com
  • spineclinicplanotx.com
  • spinesurgeonplanotx.com
  • backpaindoctorfrisco.com
  • backpaindoctormckinney.com

This Policy applies to all forms of interaction with MINT through our websites, including forms, telehealth integrations, appointment requests, and marketing.

  1. Information We Collect

1.1 Personal Information: When you interact with our websites, we may collect information that can be used to identify you, such as:

  • Name
  • Email address
  • Phone number
  • ZIP code
  • Health-related information submitted through the New Patient Form

1.2 Health Information (HIPAA): The New Patient Form may request sensitive personal and health information necessary for your care. All health-related information collected is protected under HIPAA guidelines.

1.3 Usage Data and Technical Information: We collect non-identifying information such as:

  • Browser type and settings
  • Device type
  • Pages viewed on our websites
  • Referring websites or search engines
  • Date and time of access
  • IP address
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide requested services
  • To schedule appointments and process patient intake
  • To send appointment confirmations, reminders, and updates
  • To administer and improve our websites and patient experience
  • To provide access to third-party systems (e.g., patient portals or telehealth tools)
  • For internal administrative and analytics purposes
  • To send SMS messages for reminders or follow-up using HIPAA-compliant texting software such as Twilio
  1. Sharing Your Information

We do not sell your personal information. We only share your information in the following ways:

  • With Service Providers: Including GoHighLevel, Twilio, and other HIPAA-compliant platforms involved in delivering our digital services and communication.
  • With Medical Staff and Providers: For patient care, scheduling, and treatment purposes.
  • As Required by Law: We may disclose your information where required to do so by law or in response to valid legal requests.
  1. Use of Cookies and Similar Technologies

Our websites use cookies and other tracking technologies to enhance functionality and user experience. See our Cookie Policy for full details.

  1. Data Storage and Security

MINT takes data security seriously. We store collected data on HIPAA-compliant platforms and use technical safeguards, such as encryption, firewalls, and secure data transfer protocols. Access to your personal health information is limited to authorized personnel only.

  1. Your Choices and Rights

You may:

  • Request to access, update, or delete your personal information
  • Opt out of marketing emails or SMS
  • Decline cookies via your browser settings

To request changes to your personal data, contact us at info@mintmedicalgroup.com.

  1. External Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

  1. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from children under 13 years of age.

  1. Geographic Scope

Our services are intended for users located within the United States only.

  1. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted to this page with an updated “Effective Date.” Please review the Policy periodically.

  1. Contact Us

If you have questions about this Policy or your personal data, contact us at:

Email: info@mintmedicalgroup.com
Address: 5425 W Spring Creek Pkwy, Suite 133, Plano, TX 75024

Last Updated: April 12, 2025